1. Eligibility for Refunds
We are committed to delivering top-notch services and ensuring customer satisfaction. If, however, you find yourself dissatisfied with your purchase, you may qualify for a refund based on the following criteria:
2. Non-Refundable Services
Please be aware that certain services offered on the Site may not be eligible for refunds. Such services will be explicitly indicated as non-refundable in their description. Examples of non-refundable services include downloadable digital products, personalized reports, and services that have been substantially executed.
3. Initiating a Refund Request
To initiate a refund request, please contact our dedicated customer support team at email address within the designated refund period. When submitting your refund request, include the following details:
4. Refund Processing
Upon receipt of your refund request, our team will review it to ensure it meets the outlined eligibility criteria. If your request is approved, we will promptly initiate the refund procedure. Refunds will be issued through the same payment method used in the initial purchase.
Kindly note that the timeline for the refunded amount to reflect in your account may vary and is subject to the policies of your payment provider. This process usually takes [number] business days.
5. Get in Touch
Should you have any inquiries or concerns regarding our Refund Policy, please feel free to reach out to us at email address. Our team is dedicated to assisting you and providing the necessary guidance to ensure a seamless refund process.
We retain the right to modify or update this Refund Policy at our discretion. Any modifications will be posted on this page, with the effective date duly updated. Your continued use of our services and the Site subsequent to such changes implies your acceptance of the revised Refund Policy.
Last Updated: 15/08/2023
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